Very unhelpful people at the office.Juan V.
Moving Truck Rental in Sumter, SC at S&S Muffler
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sumter, SC 29153
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It good to goKenneth G.
For 2 days no one was there. Phone went to a full voicemail.Howard M.
This is a muffler shop where there was nobody working there that could help with the U-Haul rental. I had made the reservation and online and did the check in online. The man worked mg there put me on speakerphone To a woman that I guess was his wife. She very slowly handled the transaction by phone which meant that I had to give out my credit card including security code with five people standing around hearing it This is a muffler shop where there was nobody working there that could help with the U-Haul rental, even though I had made the reservation and on the check in online. It took 40 minutes to get the transaction completed and tye two guys that helped put the trailer on the car acted like they were doing me a great favor to perform work that was a part of their job. You really need to find better rental locations in Sumter South Carolina. My previous experience at one of your other Sumter locations was also very poor. By contrast, the U-Haul location in Florence, South Carolina on N. Irby St. is very professional and efficient.Raymond R.
Guys were greatEdgar T.
excellent customer servicebryan antonio L.
Great customer serviceLenora W.
Friendly and timely service.Ron G.
Damaged my vehicle while attaching it to the tow dolly, incorrect tow dolly. Truck had ants in the cabin. After arriving at destination, other U-Haul employees noticed they only attached tire straps and did not attach chains to the car.Brandon F.
I was very pleased with the service, especially when I had no reservations before hand.larry O.
Very unprofessional ave truck wouldn't startjeron D.
Wifi not working. Owner did not know know how to check out the truck. Took over 1 1/2 to gry truck. No one went over the truck with me. I also prepaid and still no took a while. I also ever got any paperwork. Very disappointed.Kathleen A.
Customer service. This guy is a complete ass.Nickolas M.
Good customer serviceMattie M.
Both vendors at the pick up and drop off sites seemed to have internet connectivity issuesAudrey B.
Took almost an hour to get the paperwork done, the one and only person who knew anything was working from home. Had a confirmation order as well as an email, still took them forever.Ray T.
The equipment I reserved wasn't located at the U-haul location I preferred, and this particular dealer had the equipment I required. The location was further away from my house and wasn't my first choice however, I needed the equipment. The location and staff were professional.John A.
Told to be there a day early and at 1630 due to the store being closed on the original day I wanted to pick up the trailer. I arrived at 1620 and was told the owner stepped out and would be back in 5 mins. The owner finally showed up at 1705. When I asked him to fix the number of days I needed the trailer plus if I was still getting a free day he said he didn't know anything about the free day and that I can keep the trailer as long as I wanted and to just turn it in when I was finished. All of which was incorrect.Brian W.
I received a truck that was almost empty on gas. I received a $40 discount from U-Haul, but it cost me $75 effing dollars to fill it up initially. Then, I had to put another $25 in to just top it off before returning the truck. There was no dolly provided. To top it off, I swept out the truck and still received a cleaning service charge.Jason M.
Not sure - Was very satisfied. Alex was great to work with...!bruce M.
Drop off location was closed so we had no experience with staff or the facilities.WILLIAMS A.
I told them I did not know how to hook up the trailer to the truck. They hooked it up. When I got home and drove the car on, it popped up. Seems it wasn't locked down. I drove it 6 miles just sitting on the ball-joint! I had a friend help me and we locked it down good for my drive to Tampa!ROBERT B.