Dealer wanted me to hook-up the trailer back up to the truck after I was done dropping it off. They told me I could parked by the back where there were cameras and other trailers. Cameras yes but no other trailers. So I did. Then changed $97 to my card when I was in the restroom. Now I have to call uhaul and state all tge driving I had to do for the equipment and put miles on my trip. Not far. Disrespectful.
CHARLOTTE W
Skyline Self Storage Boat and RV
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Susanville, CA 96130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was pulled around to the front and ready to go. Very smooth rental.
PAUL JI was very upset that I reserved 5 days in advance, then I get a phone call telling me that my 15 foot truck I reserved to pick up at 9 a.m. would not be available until 1:45 p.m. Having no choice, I had to pay an extra 10.00 and get a larger truck in orders to continue with the original move time. This was inconsiderate, and added expense, and no apology, just "It's not our fault, we have nothing to do with it. " I feel that my 10.00 should have been refunded.
LISA MThank You You Made Our Move Very Easy, We Will Be Back Soon
JOHN SExcellent!
PAUL H