The office i was sent to before this one in Lebanon was a nightmare. Because they didn't push the button for it to be mobile pick up even though thats what I rented, I had to drive clear to sweet home. Where it took me an additional 2 hours to check the truck out. By the time I got back to the event site it was midnight. I ended up in the hospital trying to still make my deadline and it cost me an extra 300$ and could have been avoided entirely if the man watching me from his trailer had answered his phone. I planned plenty ahead of time to have more than enough time to pick up the truck. Not only was I off site late, ended up in the hospital, but I had to rent it for a whole extra day. Who ever that man is should be ashamed. And rest assured and attorney is being contacted. I have absolutely never experienced the service i did at Lebanon. This sweethome location was helpful and even made sure I got it all checked out.
Sheri B
Sweet Home Designs LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sweet Home, OR 97386
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Customer Reviews
- 4.5 Average Customer Rating
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The extended scheduled hours of operation was convenient.
Jared G