Arrived and all of the employees were out front getting stoned. Couldn't find the keys for the truck i was assigned. Took 35 mins for them to find the keys to the next truck they were giving me. I Put a total of 3 miles on the truck. I still added some fuel before returning the truck. They charged me a "fuel charge" and charged me for 6 gallons of fuel.
blake l
Luxury Drip Auto Spa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60642
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkThis Uhaul charged me triple the bag was expected! I retuned the van the same day after hours and they proceeded to not check it in u til 2 days later and have charged me for 3 days. And the y charged me for fuel when I refueled to the original amount!!!
GRACE KI was charged for fuel because the starting level was incorrect. I noted this upon check out but nobody contacted me or adjusted my bill. I stopped and put in gas before returning the vehicle so gas level was higher upon return than it was at checkout. I want the fuel charge to be reimbursed. Thank you,
THOMAS KThe U-Haul wasn’t clean, I got overcharge for it, the block on my card never went away
David DExcellent truck pick up experience.
Stephen N