We’re charged for gas, when we returned truck with quarter tank full, the same as we picked it up with.
Jessica F
Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallahassee, FL 32304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I was unable to check in at this location and told me to contact another location; this was after my reservation was shifted to this location due to lack of trucks at the location I originally reserved. Thankfully, a representative from another location was able to assist with check-in at this location. The truck clearly had not been inspected. The gas line was low at just over 1/4 full; thankfully, my move did not require much gas, but if I had to travel farther, this may have been an issue. The truck was also filthy. The cabin and back of truck were covered in sand. Because I had to report the condition of the truck as part of the return process, I was charged a cleaning fee for a mess I did not create.
Madison Dstop redirecting reservations to this location. they don't have any of the supplies y'all claim (furniture pads, dollies). their customer service is terrible. their trucks are dirty. ours was covered with drywall dust. i am incredibly disappointed with my experience.
Crystal HMy location was changed and I was assured this location would have the moving pads I needed, they did not. The person renting me the truck said we could return it to any location in town, so I tried to return it to the original location. That lady was kind enough to explain there would be a very large fee to do that.
Michael YThe truck had piles of tree debris. I asked if they could clean the windshield at a minimum. He got a broom to push off debris. The windshield had a crust on it. When asked if they had a hose, he said to use the windshield wipers.
GREGORY S