The add on equipment was missing when I picked up the uhaul. I unchecked it on the app options when I picked the truck up and had to buy my own dolly mind you 200 dollars. I drop off the truck and the rep was like well we still have to charge you. Well uhaul has gone down in good service when they adopted the app and picking up out of business hours. If I had the capital and investment opportunity I would open up a. Counter business to put you out of business. Bad service. Min maxing the pay margins I’m feeling it and I bet everyone else is as well. Keep it up and I hope someone challenges your bad practices.
Christopher K
Olivo Advantage & Company Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tampa, FL 33604
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The drop off location changed twice and the final place was in a bad section of town with just a drop box. I had to download the app and do a self check in, which no one told me about in advance. Worst moving experience of my life.
JOHN DRude and charged me for dropping off truck at different location she was really angry at me for that rude rude rude and I want my money back that she changed me for not returning truck on time but I did bring truck back and took pictures of everything Just dropped it off on time at different location sorry
Michael O5 stars for the manager at this location, she was courteous and helped me checkout the uhaul truck. Language barrier might be an issue here for some since the person manning the front desk did not speak English.
Nadim JLocation worked fine as a vehicle drop-off.
Ryan M