Awful service and customer support. Didn't honor online reservation price, charged me twice as much, messed up the rental contract, delayed me by nearly an hour and then despite the truck being on time, because it took the representative a few minutes to finish up with a customer and get to our truck, he tried to charge us an additional 7 days due to it being "a few minutes late", which was the time he spent handing other customers. I would recommend using any of the other available uhaul rental sites in Tehachapi. There are plenty and offer better service and friendlier reps. Avoid That Old Thing rental in Tehachapi at all costs.
RANDI E
That Old Thing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tehachapi, CA 93561
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Customer Reviews
- 4.5 Average Customer Rating
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Thanks, awesome truck with 7.3 Godzilla motor!!
Michael QContacted to extend drop off. Was helpful but did not inform or explain the extra daily fee, also charged for 3 days not 2 days extra with not explanation upon return.
Mark LAwesome service. Quick and friendly
DAVID VExcellent customer service, everyone friendly. Antique store office made me want to shop.
Christine D