We returned a 6x12 trailer. The tongue weight is very heavy. There was one woman working at the business desk and when I asked if there was someone to help us lift the trailer off of our hitch, she said no. We had to flag down a passing stranger to help us lift the trailer off our truck. After we had it unloaded, the woman came outside and said she had called someone to come help & they would arrive soon. I told her we did not have time to wait for someone of hers to show up, that someone should have been available at the time we arrived to help us with the return.
CYNTHIA S
That Old Thing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tehachapi, CA 93561
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkOwner was extremely knowledgeable and pleasant to work with, and extremely efficient in getting the equipment, ready to go and simplify the return process
Jim LEverything was fine
David BThis was a very easy transaction. The staff at that old thing are wonderful.
Jeremy TSuper easy pick up and drop off and a great location
Thomas P