First, my pick up location was changed to outside of London the day before. Second, The 2 furniture dollies and 12 blankets that I reserved were not there. A Uhaul representative (over the phone) couldn’t find any supplies at any near by locations. We had to scramble to find furniture Dollie’s on our own. This delay caused us to miss our booked elevator time at the building we were moving from. This inevitably caused us to miss our booked time for moving in to the new location. The whole move was a total disaster.
Henry P
Pioneer Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thamesford, ON N0M2M0
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Customer Reviews
- 4.0 Average Customer Rating
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Training for the agents not the customers thing to clean it out before u drive it
JAMES BPersonnel wasn't aware of reservation Had to travel 30 minutes to get the rental
Jacqueline SI received my receipt on my phone but couldn't read it. It was tiny and couldn't be enlarged. Drop off was made more difficult because of this.
Susan MAll good
Shane N