Excellent service provided by Shane! Thank you!
GREGG A
Westlake Storage Solutions Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thousand Oaks, CA 91320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was filthy. I had to sweep out the entire 28 foot bed in order for us to bring our belongings in there even though they were in boxes there was so much dust and dirt I spent about 30 minutes to thoroughly , truck was given with below a quarter of a tank so we had to go straight to the gas station, reservation was at 12:30. I believe I picked up the vehicle around 1245? Waited outside from 1230 to about 12 45 Ish for the gentleman to come out from around back with another vehicle. Overall, I was happy they had a truck available when I was running late, but definitely didn’t help to the situation with running late and this stress with having to clean and fill up the truck before departing.
RYAN LNothing wrong with the equipment. My only complaint after using U Haul the past 6 months is with the reservations. They have you choose your pickup and drop-off location but come day of the rental either the pickup or drop-off or both have changed.
JOE GThe staff is great, always helpful.
JEFFREY LThere is no signage on the building, it is in an industrial park. The office is in a single office within a massive building, again with no signage, no lights on, random supplies on the floor and everywhere. The storage facility is in the same building and I looked for the employee for 15 minutes - a customer ahead woke up when I arrived saying he had been waiting for someone to come for 25 minutes - and I finally found the one employee riding a scooter around the storage facility. Not professional at all, compared to what I expect from a U-Haul.
BRANDWYNNE L