great people to work with
JOHN G
Westlake Storage Solutions Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thousand Oaks, CA 91320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Frustrating start, helpful employee, but overall lost 2 hours My truck was supposed to be ready for a 7:00 AM mobile pickup, but no equipment was assigned to my reservation. The location didn’t open until 8:00 AM, so customer service redirected me to the Kimber Dr. location. I tried two different trucks there and couldn’t access either one. Since it was almost 8:00 AM, customer service sent me back to the original pickup site. The employee arrived about 10 minutes late, but once he got there he was very helpful and had me on the road within about 10 minutes. The location also had no moving blankets or a furniture dolly as advertised, so I had to drive to the Oxnard location to get blankets. Overall, I lost about 2 hours because of all the back-and-forth. The staff member on site was great, but the scheduling, equipment readiness, and inventory issues were extremely frustrating.
MICHAEL HYour app to rent is useless. I showed up a little before opening since it said I could do it all online. After several minutes it told me I needed to call a human. He said you app is useless and I needed to wait for the human. Well 5 people showed up for the opening so by the time I got waited on I was 30 mins late to meet my movers. Never use your app again. Tell the humans to show up on time.
Terrence TDidn’t have furniture dolly as requested . Truck was dirty. Soda spilled all over console
Joseph TPick up was very easy.
RONALD H