Update the hours of the location. You have them as closed on the weekends and they're actually open 24/7. Also, I paid for a dolly and blankets and it was never provided to me. The drop off location said they're going to charge me for it. Make sure the truck is clean too. The cab was sticky and there were items that belonged to the last driver, including a bottle of vodka.DIANA S.
Little Sisters Truck Wash
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Thousand Palms, CA 92276
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Location was difficult to finddean B.
Employees need better knowledge.Klementina N.
We were told it had a quarter tank of gas. It did not it was on empty. Therefore we had to pay for more than we should have upon returning it. Also didn't get the blankets we paid for and our fouls for trusting and didn't realize either item until we were too far away to return.DAWN C.
My order was canceled, so when I showed up to pick up the truck, they rerouted me to another location who also sent me to a third locationâ€¦ they didn't have the 26ft truck That I orderedâ€¦. Nor did they have a 22ft truckâ€¦ I had to settle for a 15ft which was grossly insufficient.. it also had a mechanical problem with the right front wheel. It shook horribly and I had to return for an additional trailerâ€¦ mind you, they all had plenty of vehicles on their property'sâ€¦ but all were designated as â€œlocalâ€. But we're just sitting there not being used. I'll never use Uhaul again because of the additional moving stress they added to me and my family!!!David H.