Vehicle wasn't the one I paid for. Dollie I paid for wasn't available, and I wasn't notified until it was too late to bring my own. Was charged for two days instead of one.Andrew T.
Moving Truck Rental in Tomball, TX at Gulf Gas Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tomball, TX 77375
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Vehicle had quite a bit of exterior damage which I documented via photos.JOHN Z.
the job very poorDONALD C.
I was told the day before on my confirmation call that I would receive my complete order. 1 utility dolly 1 furniture dolly. 1 appliance dolly. And 2 dozen moving blankets. All I received was 1 utility dolly,WYNNDIE C.
Although checking out was a little hectic, with the attendant also serving other customers at the gas station convenience store, he did a good job of getting me in the truck and on the road as quickly as possible.NATHAN F.
Could not get the truck from location using mobile pick up. 30 minutes on the phone with uhaul and had to go to another location to get a truck. After numerous phone calls, texts and emails still had to go to another location to get a truck. Delayed my move and added mileage. I chose original location for lower mileage and convenience.Michael C.
I don't like when the gas tank is not full , because when you go to fill it up it go from 1/4 to full . I over fill this truck by $ 20.00 I can't get a refund. I don't like not having paper work to see what I am buying.jeff H.
I have always had a fabulous experience with this location. This particular time, it was necessary for me to pick up the truck before operating hours, so I used the app, which is a little tedious but works well. The individual who had last used the truck had left the console and steering wheel sticky and gross and the cab reeking of cigarette smoke. I believe that they had dropped it off after hours, and I picked it up early, so the location had not had a chance to check out the truck, clean it, etc. This is the first time I've ever had a dirty truck from this location. Especially in this time where everyone is being so careful to clean and sanitize everything, it was a bit disturbing to have surfaces so dirty. I needed the truck at that hour, so I took it, and cleaned it up ASAP and then drove with windows open. I post this not as a negative to the location but as a plea to all those renting trucks to PLEASE be considerate of the next person who rents the truck!!Theresa C.
Uhaul made moving simple and easy, it helped us take at least the majority of what we couldn't fit in other cars. However, we were unable to take all of our furniture due to the amount of time we had the truck. We attempted to get an extension, however they had already booked the truck for someone else.Kyra A.
The contract store made it one of worst experience ever. Incompetent store employee working.KENNETH WAYNE N.
Very helpful propleGerardo D.
It was great.JAMES DICKSON S.
Same good service!GERALDINE D.
Good serviceZachary H.
Employee was rude and not helpful at all. Asked for customer service number to U-haul and was told â€œIt should be on that piece of paper that you're holding.â€ I ended up googling the number myself. He placed key on counter, didn't go outside to check truck or anything.Courte G.
Great value ,the Gentleman was great at the store !! Will rent another truck in the future when one is needed !!Bernard M.
We could have liked more time because of road closures and inclement weather but all staff was friendly.Laura S.
I believe a record like this should be let aloneWilfred S.
Truck wasn't there even after being moved to that location from a reservation change for the same reason. Store associate was nice and apologetic. Mistake was on U-Haul.Corey D.
Drop off location is an old gas station. A little dirty but it gets the job done.Michael J.
They did a fantastic job!Camron M.
I wasn't told I was responsible fir refilling gas, I thought the $1.07 a mi was paying the gas. So I was charged for 7 gallon of fuel at $5 per. That lack of info is just wrong on every level. I could have pd less than $2 a gall in Tomball TxPatricia G.
Nothing at this time, both clerks that helped were wonderful! That's was Nathan and Tas.blanca T.
I doubt I'd ever recommend UHAUL. I'd rather have dental surgery. The truck had a nail in the tire and it took an hour and a half for them to give me a different truck. New truck had 1/4 tank of gas and was never listed in my name.Marissa B.