The service rep was very nice and helpful with the rental process.
PETER F
Your Moving-Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4B1Z1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The person at u/haul was unprofessional. I entered at 10am and the store was open but nobody was in store. There was another customer also in store with nobody inside. The person was too busy talking on his phone outside and checking the vehicles. I told him I was here at 10 am and he said there was nobody here. When I found him outside the lot he said I had to wait a few minutes and he was talking on his phone and continued checking more vehicles. Meanwhile there are 2 other customers in store and he was not concerned. I told him I had a rental for 10 am and I was here and he said there was nobody here. He was not apologetic and ask if I wanted to cancel the rental. This is horrible business practice. He’s got 3 customers and he’s more concerned about checking the vehicles and talking on his phone. There is no other employees in the store
HAROLD CAs contacted and informed the truck given to me is damaged and it is not inspected before giving it is to me. And the additional damage cost of 250 + tax is charged to my card even after informing the damage is not caused by me when giving the truck . Lucky that i have taken a video to prove that i am not guilty. The onsite manager resolved the issue by saying it is wrongly charged. However this is not the case of mistake. As i have got a receipt of closing mileage and receipt initially and then the store in charge in the shop changed his mind for some reasons. Additionally i have take collision damage insurance even that is not taken to consideration before charging me. Then the collusion damage coverage is a scam?
Joshua SI cannot thank this location enough for bailing me out. The previous location that I had a reservation didn't show up and they moved me to this location. Super friendly. Went above and beyond. Even after I forgot my coat in the van they waited (15 mins) the next day for me to pick it after they were closed. Thank you so much for everything you have done.
FATIMA DStaff is excellent
EMMAD M