I got charged for safe trip fee that I never said I needed, and got less than half a tank of gas, the fuel gauge said less than half but the worker who gave me the keys gave me less than half a tank of gas and charged the unwanted extra fee. This is not right, never coming back to this Uhaul service agency again.
ARJUN A
Basso Lounge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5A1S8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This place is in the middle of the town. Very tight space but very convenient when you need to move in or move out from downtown.
Md SAsked to change the drop off location, he said he would do it and then didn’t so we got stranded in the middle of nowhere at night. Also didn’t have the tank full so we had to pay for gas twice
Silver TI sent a Complaint to 848003_GM@uhaul.com. You are facturing me 50km and obviously I drove maximum 15km. Looks like a scam.
Glen PDid not have the truck size I requested because they let their "Friend" take the truck and they never brought it back. Told me it caused two other people to cancel. Made me have to take the 15' truck instead. Gave me a truck with empty tank of gas. Didn't have any furniture pads that I requested.
Joshua P