Happy with the service
GARY W
Basso Lounge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5A1S8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very really helpful. He accommodate me in a short time. Thank you Sam
Mussie KThe staff forgot to unlock the back door (normally other locations keep them unlocked). We found out when we drove for an hour to the destination. Wasted my day off I supposed to get paid, and nothing was done. We came back to the location and staff pretended nothing happened until we called him out.
Henry MI expedience twice this downtown Toronto location and satisfied with excellent service impress with how the owner operates in such busy area Good jib
Abdulsamad MI picked up the truck and equipment I had reserved on time. Out of the two dollies I requested, only one was available, and I never received the six furniture pads I rented. Unfortunately, we didn’t notice right away because one of the workers was rushing us to leave, even though another staff member was kindly assisting us. That’s where things became complicated. I returned the equipment and came back the following day because I had forgotten to bring the dolly, but I returned it first thing in the morning. At that point, I explained that I had been charged for the pads I never received and asked to have that fee removed, as well as the charge for the dolly since it had already been returned. To this day, I haven’t received a refund. I was already charged the full $250 CAD, and even though I sent all the details to the person in charge, they told me they would speak to their manager, but my money has still not been returned.
Rodrigo L