No one on site during business hours. Posted open until 10pm, however was closed at 8:45. No lighting for after hours drop off. Poor signage.
DAVID D
ParkDT
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5T1S2
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Customer Reviews
- 3.5 Average Customer Rating
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Some sand and gravel was left behind from previous use, in the trailer. I had to use extra protection while moving furniture. *****The lot attendant was excellent. A+ FOR HIS SERVICE AND GOOD ATTITUDE.
Jonathan DHighly satisfied. Both pickup and return were very quick and easy. Would use again and recommend to friends.
Zeynep KThis is literally a “hole in the wall” location. We could not get the vehicle we were supposed to have to begin with because it was blocked in by many other trucks. The truck we did get was clean and acceptable. Upon returning the truck, there was no place to safely and legally park the truck, as well as no representative to assist us. When we called the representative number on the contract, multiple times there was no response. Called the 24/7 number and was directed to drop off at the “parliament” location. There was also 3 other trucks wanting to return at the same time, all with no place to park. We went to parliament location to be told there is no room there either. The agent did their best to help us, but advised us to park on street at the “college street” location and leave keys in drop box as he had no extra parking to accept our units. So besides the extra mileage accumulated and charged to me for driving back and forth between locations, this also took an extra 2hrs out of our evening trying to figure out how to simply return the truck! I would appreciate a credit towards my card. Thank you
Ryan BQuick & simple drop off. However, the location needs to be signed. There were no indications on College street to show that this was the correct location. The only evidence were the closely packed trucks lining a wide alley. The small shed-like U-Haul office was about 60m down this alley that was lined with trucks making it tricky to drive my truck in to return - I had to fold the mirrors inwards.
George G