Online booking was complicated because there were no long-term options for the 4x8 size. I wanted a 4x8 for 12 days, had to book a larger size, then the phone agent said he could change it to a 4x8 in the form of two one-way bookings, but when I got to the office the desk agent couldn't make sense of that booking so had to start over. Plus, of course, the location I chose online isn't the one the trailer really was available at. Basically, your online booking doesn't reflect your actual business processes; also, it's super annoying to have to click through the upselling options for moving and storage. Would be good if your material published a recommended hitch height for each kind of trailer.
CHIPMAN C
Your Moving-Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4B1Z1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We have been using this location at 1450 O’Connor Drive for a few years now. Wonderful service and customer experience. We were assigned a cargo van most recently and upon opening the door it had an awful door. We immediately went back to the counter and they promptly gave us another cargo van…no questions asked. I would recommend this location 100%.
NOELEEN GService rep was very helpful with scheduling the rental service.
PETER FAlthough the van was relatively clean there were empty water bottles in the doors and an old rental contract inside. I would suggest a more thorough cleaning.
AKBAR MThe guy who dealt with me was informative and supportive . All transaction was smooth . Thanks U Haul and staff
IRSHAD H