I was charged $50 extra for no reason.
Udhayarajan V
Basso Lounge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5A1S8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
A very chaotic pick-up lot, our vehicle was blocked, had to wait for U-Haul rep to arrive and move vehicles. Starting mileage was not confirmed, I was told to just take it and return with same fuel level. I returned the vehicle early, recorded mileage as approx. 30 km, I've been billed for 214 km. I've been corresponding with the U-Haul rep for 7 days, still no resolution. This vehicle is also in very rough condition, transmission shifting from 2nd to 3rd gear was difficult resulting in high engine revs and jerky shifts, not highway safe & challenging in city traffic.
Matt EI booked a dolly but it was not available when I picked up the truck. It was not a big deal as I didn't have much stuff to move, but it would have been nice if the dolly was available at pickup. Other than that, everything else was great
Pargles WFast, friendly service. I’ve rented many U-Hauls over the past 30+ years at various locations and my last 5 experiences at this particular location have been the best. Highly recommend!
MARK OI got charged for safe trip fee that I never said I needed, and got less than half a tank of gas, the fuel gauge said less than half but the worker who gave me the keys gave me less than half a tank of gas and charged the unwanted extra fee. This is not right, never coming back to this Uhaul service agency again.
ARJUN A