experience was just average. when i received the truck it had a quarter tank of gas. i drove 14 miles and put in 2.5 gallons of gas to return it to a quarter tank. service person wanted to charge me $15 for gas. i had to plead my case so not to be charged. next time i will take a picture of the gas gauge, so i will have proof.David K.
Moving Truck Rental in Torrance, CA at U-Haul of Old Town Torrance
Torrance, CA 90501
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Torrance, CA 90501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
great customer service, the truck we rented ,was clean and well maintained vehicle, and dispatch and reciveing of equipment managers, got us in and out of the door in a timely manner. Big thank you to old Town torrance uhual,will definitely go back for business and will recomend family and friends there .OSCAR P.
The female in customer service was rude and unprofessional she asked me for a second phone number and when I told her I was a widow senior citizen she just walked away and REFUSED to provide me assistance completing the UHAUL rental agreement.MARTHA R.
Low the price on mileageJOHNNY V.
Awesome customer service and very friendly. Most definitely will recommend.IRIS M.
So far, you re doing well.CHIDI O.
Clean trailer floors. Dirty or grease got on all my boxes. I had to wipe everyone before moving into clean house.Wenshin L.
Yea great job a little to high on the mile priceJOHNNY V.
One of the best - IF NOT THE BEST - Uhaul locations Ive ever been to!WALTER C.
I had to wait 2 hours to watch an employee repair the trailer I rented meanwhile there were 9 other trailers available for use and I had to wait. When I asked if I could take a ready and available trailer I was told no I must wait. When I returned my trailer, the gentlemen attempted to charge me double for being late, mind you I left 2 hours after my reservation. To top it off my original reservation destination was changed due to unavailability of equipment. This location provides horrible service and the employees are all rude and extremely lazy. My reservation wasn't guaranteed at all and I was lied to about equipment availability. Why make me wait for 2 hours to watch an employee repair equipment? Had I known that I wouldn't have rented from this location. I will not use this location again.CHRISTIAN DAVID D.
Truck was dirty and had less than 1/4 gas in the tank service was not good eitherKhosrow T.
Anthony has incredible customer service!Whittney I.
I drove truck and found out, I was charged for 16 miles. I put gas in the truck prior to turning it in and found out after researching that I was charged for 5 gallons, which totaled 26.95. Before I left Uhaul, I questioned why the truck was not full of gas and they stated just to bring the truck back with what was marked on the odometer, which I did. I emailed a copy of the receipt I paid for gas.VICTOR H.
Here was really fast ðŸ‘Armando P.
The location has a sufficient supply of rental vehicles. The prices are better than your competitors and your online software is breeze to navigate. I found staff to be friendly and easily able to accommodate changes. Renting and returning was a cinch. Unfortunately, our vehicle cabin was not clean and when I attempted to contact the location with a simple question, the automated system placed me on hold for 40 minutes - unacceptable.GANNON B.
Customer service was rude, and truck was dirty and not cleaned during g this pandemic time ,it had not been desantized, very dirty, and motor of truck was loud like it was going to break down.FRANK B.
Lot attendant was sublime. Counter person would improve by putting away the cell phone when dealing with a customer.George N.
Great and friendly people and service. Thank you!TERRI S.
My first reservation fell through because someone did t return the truck I reserved. I had to drive an extra 20 miles to get a truck. That reservation was messed up. A huge run around, none of it was my fault. Then I pick up a truck that only has 1/4 of a tank of gas so I had get gas almost right away due to the extra miles. That truly is not ok.ELISSA L.
Guy who hooked it up was fast and efficient. Good attitudeFRANKLIN C.
I was charged extra $25 for a vehicle that was already dirty when I got it. As a matter of fact I washed it and still was charged. Been going to same location for years. Thinking about renting from Enterprise rentals moving forward.STEVEN N.
Everything was excellentAMBER P.
Better than what I expected. Awesome.ROMAN G.
Coolest staff in the CityTIMOTHY M.