Hello. Here is a mistake. Why did you charge me for cleaning? Truck was absolutely clean. I did pictures!!!Joshua K.
Trailer Rental & Towing in Torrance, CA at U-Haul of Old Town Torrance
Torrance, CA 90501
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Torrance, CA 90501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very crowded lot at a busy intersectionMIKAEL P.
keep doing what you do we are satisfied with your serviceJANUS B.
The staff was kind and very helpful.Nacarori R.
I'm really happy with my experience at U-Haul. We planned our trip to move my grandmother from LA to the Bay Area, but because the "moving company" that I hired (not through U-Haul) turned out to be a total scam, the move never even happened!! That was a disaster... but the U-Haul schedulers and the guys at U-Haul of Old Town Torrance helped us to turn our truck rental into an in-town, two-day rental instead, for which we are very grateful.Kristin J.
I set up the rental with a payment, driver info with license, etc prior to the pick up to do a quick mobile pick up by my employee, but then had to show his license, and my warehouse manager had to provide his credit card, even though our business card was on file. I don't think the staff knows what the website does.Alberto R.
Like to thank the staff for great service and being professional and friendly. Thank you teamuhaul at TorranceTRICIA T.
They put you in a washing machine with the charges then refund some back and it goes as a charge not a refund.... they get it fixed eventually the 19.95 is more a trademark not a close turn key number to go by. Uhaul dependability âœ”THOMAS MORGAN S.
Your service and your truck was excellent!Tina C.
Friendly, helpful and ready to assist.Greg M.
The wait time for pick up was really long. I think it took almost an hourWenshin L.
I returned the van with the exact amount of gas it had when i took it and got screwed with a 22 gas chargeDAN C.
Nothing, the staff was amazing there. Especially Devin!COLETTE C.
The CSR's are always welcoming and sure footed in getting our rentals prepared for Every Customer. I was let go as a Mechanic from Torrance Auto Repair after sharing broken OSHA regulations with the owner, who's not welcoming at all. Coming to U-haul before and after picking up my tools made the day way better. Thank you for letting me know there are still good people in the world eager to assist others with pride in workmanship.NIEL W.
Lost my reservation. Had to rent me out manually. Could not return after hours because the system couldn't find my reservation. Was told they would take the truck and check it in the next morning and send me an invoice. After 14 calls and receiving not a single pick up I had to drive an HOUR back to the uhaul just to be closed out properly and receive a receipt. Seriously the worst and most lacking group of employees from any companyKristopher W.
Crew was great helping hook up trailer.PETER S.
Thank you for accommodating us during our moveTRICIA T.
The drop-off location I have on my reservation is U-Haul of Torrance. 24091 Hawthorne Bl, Torrance, CA 90505. When dropping off the truck the associated could not receive the truck. He mentioned there was an error "incorrect location" He got on the phone with support and confirmed that the location for drop-off was U-Haul of Old Town Torrance 21707 S Western Av Torrance, CA 90501. When I arrived to the U-Haul of Old Town Torrance the individuals receiving the truck told me that they too saw the same error and I would get charged if I dropped off the truck at this location. I informed the associate that an individual from U-Haul of Torrance had confirmed the drop-off location. The associate of Old Town Torrance said there was nothing he could do and that I should call customer service. He also said that the associate from the other store was lying to me and did not want to deal with me and sent me to Old Town Torrance. I asked the associate to call the same internal number but he refused. After 30mins of being on hold with customer service a different associate assisted me at the Old Town location. I explained to Devin the situation. He simply called the internal number and confirmed that in fact Old Town was the correct location. The Drop-off process once Devin assisted me was simple. I just do not understand why the first individual from Old Town did not want to call to confirm.Noel G.
That store is understaffed. You wait forever to check in. You wait forever to checkout.Gerald P.
Everything was great. Thank you so very much! The lady who took care of us when we came in was wonderful!SEBASTIAN S.
Larger signs for enter and return. Perhaps change the lay out for a better flow,PATRICK G.
Web site not very user friendly.RICHARD S.
The associate handled himself extremely well! He was very professional and moved with a great sense of urgency! He was such a pleasure to work with and have help with renting the vehicle. The biggest suggestion is to get this young man some HELP!!! This location seems to be so busy and to have one person working to assist all those clients was unacceptable! No fault of the young man working his butt off.Dicarlo B.
New person took for ever.Rented a truck with a quarter tank of gas. I went 22 miles and put in $20 worth of gas. When you checked me out they said there would be a $14.25 fuel charge. I felt like U haul took advantage of me.The truck was old and drove terrible. If this is your policy I will never use you again.GARY K.