The truck was super dirty and nasty, you guys charge 25 dollars fee for that, so why nobody clean it before rent it again??. I had to spent unexpected time cleaning. The lady on the gas station barely help us and kept being rude all the interaction make it a super bad experience. I got charged for a dolly that wasn’t there.
Sandro P
Sinclair Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very helpful at checkout and check in. Will be using them again.
Rebecca AI was charged twice. Had an extension that was supposed to be free of charge, got charged anyway. Charged twice for a dolly that didn't even exist. Absolutely horrible and I'll be submitting a complaint to the BBB and the FTC.
Jordan NActually clean the vehicles, remove rented equipment, and check things like tire pressure inbetween customers. This vehicle looked like it hadn't been cleaned in months just begging for someone to get charged massive cleaning fees if taken back to a different location. I'm not going to clean up after others just so I don't get charged extra money.
Arah JScam
William S