Called after I unloaded to see what the procedure was for returning the truck. I asked, "When can I return the truck?". The reply was, "Did you return the truck? You have to return the truck? Is it there already?" I asked again trying to clarify but the woman on the line kept repeating the questions and hung up on me. The next day I gassed up at the Sinclair station and then went in to ask where I should put the truck. The same woman by the voice told me, "You have to return the truck, you can't leave it at the pump." Then she walked over to a space where she wanted the truck to be parked and gave me these big waves to move along more quickly like you might if you're being impatient with someone. I'll rent from anyone but UHaul next time.
mark s
Sinclair Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I paid for two different dollie’s to move my things, they didn’t have any, charged me anyways. The owner of this store is incredibly rude, she kept yelling at me and my partner when she didn’t understand what was going on. she was having technical issues with her ipad, blamed it on us and continued to yell at us blaming us while trying to figure it out. when we came back to return the vehicle we couldn’t even pull into the gas station without her coming out and yelling at us that we couldn’t park at the pump, we were only there to fill the tank back up before returning. Incredibly rude, unprofessional, and doesn’t have the equipment they list online.
Hope GI was charged for the incorrect fuel amount. I picked up the truck at 1/4 tank and dropped it at 1/4 tank. I was asked to demonstrate proof and I showed a pic of my gas meter (I still have the photo), yet on my receipt I see they charged me as if I left it at 1/8 tank. Now I need to call tomorrow and get this straightened out
Omar UThe truck was super dirty and nasty, you guys charge 25 dollars fee for that, so why nobody clean it before rent it again??. I had to spent unexpected time cleaning. The lady on the gas station barely help us and kept being rude all the interaction make it a super bad experience. I got charged for a dolly that wasn’t there.
Sandro PVery helpful at checkout and check in. Will be using them again.
Rebecca A