Moving Truck Rental in Troy, NY at Sycaway Creamery Inc
(U-Haul Neighborhood Dealer)

143 reviews

42 Duncan Ln   Troy, NY 12180

(518) 244-8136

Location Hours

  • Mon-Fri: 7 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 244-8136

42 Duncan Ln
Troy, NY 12180

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Troy, NY 12180

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

143 reviews

Let us know what you think.
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Write a review
Rating:
3.0

Easy to get the truck.

AMYL A. 
Rating:
5.0

Everything went perfect, No need to change anything

Todd M. 
Rating:
2.0

Cow farm. Rude people. There are no signs to drop off the uhaul. People wouldn't even talk to me...just pointed and gestured. This is a poor representation of uhaul, which is showing signs of being a poor company itself.

David B. 
Rating:
4.0

Passenger side door always have trouble to close

JAROSLAW K. 
Rating:
1.0

lady threatened to call the cops on me saying I tried to scam her saying my credit card didn't work. what a joke this place is.no one knows about the equipment that uhaul rents there.tried calling to rent truck it took over 4 hours for someone to call me back.they didn't know how to check me in when arriving.i have the ladies voicemail she left me threatening to call police on me .I will never use this location again. wouldn't recommend this place to anyone

JERRIDA L. 
Rating:
2.0

After putting gas in n getting charged ! Ridiculous!! I d recommend another u haul location. Seems like no one knows what there doing cause only one person was working when I returned the truck. I made sure the gas level was the same as when I took the truck but they freakin charged me any way

JOHNF C. 
Rating:
4.0

This drop off was different. I was not able to find a person. I ended up calling the 800 number and the person on the phone walked me through the drop of through the internet and drop of key box. Maybe have it noted on contract to be prepared to do the drop off this way. It was easy once I went through it.

ROBERT A. 
Rating:
3.0

if you live near Troy, ok, but if you live in Albany it's not really convenient, a little too out of the way.

Mark K. 
Rating:
5.0

The drop cite staff were easy to work with and access to the location was easy. I liked that I didn't have to fight traffic to drop off the trailer.

Thomas V. 
Rating:
5.0

They couldn't be nicer! Hooked up the trailer SO well--it barely made any noise at all! That is not my usual experience with U-Haul--cannot say enough about how pleasant this made my trip.

Terri R. 
Rating:
3.0

Have the personnel wear masks and ensure the cabin was disinfected. We are still in a pandemic.

Jennifer M. 
Rating:
5.0

Lovely people, very nice and accommodating.

Andrew H. 
Rating:
2.0

There was a face mask left in the passanger side door and thats not ideal. I've picked up uhauls at plenty of other places, like I'm pretty laid back but it took almost a half hour just to get me on my way. Hope they don't charge me the late fee for not returning it before they closed at 6pm because I went super out of my way to make sure it was very well cleaned. Also only time i've been charged an "environmental fee" not sure what thats about. Overall was just barely a sub average time.

Austin N. 
Rating:
3.0

Since my move was from Renssaler to Albany and I had to take a $25 uber ride just to get to this completely obscure out of the way location I'm frankly rather irritated with Uhaul. The operator of the location had a what I can only describe as an indifferent bordering negative attitude toward my customer service experience let alone Uhaul. The truck was $155 when I thought it was $85. There is also the dolly $7 and furniture pads $10 but with tax is far away from $155. What's with the fees ? Environmental fee? For what? Nickel and diming and misrepresented cost is poor customer service and may prompt my reporting this further. I also find it ridiculous that you blatantly advertise local moves for $19.99?! Explain that one. The moving help showed up and immediately bailed on me and the only other help I had. Total bullshit. I cancelled them through the online portal and expect a full refund! As far as the uber ride and extra fees good customer service would be to provide concessions for this extreme inconvenience on an already stressful day.

Matthew M. 
Rating:
4.0

The woman did not check me out in a timely matter and seemed confused with the software. I believe they do not do the uHaul fulltime as it was another company where the office was located. It was very frustrating as I had a schedule to keep and the delay in checking out and getting the vehicle caused a backup in my day.

Barbara C. 
Rating:
5.0

Drop-off was convenient and effortless.

chris Y. 
Rating:
5.0

I have no suggestions. Janis took great care of me. I would suggest this uhaul location to anyone.

Kristen F. 
Rating:
4.0

We arrived early and a worker texted the owner who came over right away. The U-Haul truck was clean and ready for use. We were in the truck and on the road before our original appointment time!

Susan S. 
Rating:
1.0

They were very rude and ignorant I would never go back to this location again

Andrea M. 
Rating:
5.0

Check all tires for safe tread

Bruce K. 
Rating:
5.0

Have a sign at the main street (Hoosick Rd or Lord Ave) indicating location.

Angela H. 
Rating:
5.0

Great service, exactly as described. Couldn't be smoother transaction.

Shannon H. 
Rating:
5.0

Nice helpfull people.

Peter C. 
Rating:
1.0

The whole experience was negative. The 5 x 8 trailer I went it was supposed to be picked up at the menands location. I got a text saying it was in half moon which didn't work for me. They then arranged for a larger trailer at the Troy location. Got there- no one was there. When the woman arrived she didn't know how to hook it up. The costs were significantly different than I agreed to so I will be taking that up with either haul or my credit card company. Hope I don't need to use U-haul again. The invoice mess was not because of Sycaway.

luann S. 
Rating:
5.0

Mark was very accommodating

tom M. 
No reviews have been submitted for this location.

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