I understand that employees need time to learn things, but should it be on the customer's time? No. It should not. The only employee that was at the pick up location was not trained well to preform a check out. What seemed like could have taken 5 minutes took almost 30, and during a crucial time period where every minute counts. It was an extremely difficult start to a very long day. And all the more frustrating because it seems totally preventable!
Colleen m
Grant Rd Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85719
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- 3.5 Average Customer Rating
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Train the gas station staff on how to use the uhaul check in system
Shantidra SMake it less expensive
Christene M