This was the first time i've rented without actually having a human to hand me the keys. I hated it. It was very frustrating doing the phone pick-up. So glad i was able to connect with a "tech" person to walk me thru this process, but because i didn't understand how to get past my privacy settings on my phone it took over 1/2 an hour to get the keys. I understand need for privacy, but my phone settings were difficult to find and i will be SURE to make my pickup next time when a human is available.
Lisa A.
Rightspace Bear Canyon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85749
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Customer Reviews
- 4.0 Average Customer Rating
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On Google the location says it will close at 5 pm, we were there at 4:30 and no one was there. Please update your data on Google. The dropoff box was completely hidden.
Paula Z.Excellent customer service. Pleasant, knowledgeable and helpful staff.
Joy W.I did after hours drop off and got receipt the very next day in my email. The shop is in a shopping center and literally has no corner or street sign or building sign until you kind of stumble on it. But I parked, locked and dropped keys and had no issue.
Richard P.Well my charges have not been updated. I was supposed to get a refund from the initial hold of $100 on the vehicle of $33 and some change but instead i have been charged $100 with no receipt of showing why. I have not received an email of my final bill.
Megan W.