Very helpful and friendly staff at the dealer location. They were very helpful and accommodating, especially considering it was the 4th of July holiday.
TOMMY S
Rita Ranch RV & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85747
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Again, I was charged an additional amount of money, approximately $41, because the truck was returned over the specified amount mileage wise. I was not given extra miles to travel from the locations. I had to pick my equipment up. Thus I went over the mileage. I was told on the phone that an additional hundred miles would be added, and it wasn’t and I ended up paying for it. This resolution is totally unset. My overall experience with U-Haul at this point in time is far below what I expected.
Shawn MDemonstrate how to drop the drivers side of the transport to enable the door to open :)
ALISON SIt was a smooth interaction and no issues
BRADLEY MI had no issues with this location. However, your location on Golf Links and Wilmot was the worst service I have ever had when dealing with U-Haul. I went there originally to rent a 5x8 trailer I purchased an hitch package including light kit from them about the last week in May, but did not need the hitch installed until 6/25 . I had a trip planned for 6/10-6-24 so I left my car with them on 6/18 so they had the whole week to work on it. When I went to pick up the car on 6/24 I was told that they were sorry but the Manager had Given my key fob to another customer and they hadn't been able to get in touch with her. I asked to speak to the manager who was off that day and he refused to talk to me on the phone. There is alot more to this situation and if at all possible I would like to speak to the owner of this locationto explain the whole situation to home There should be some phone records where my daughter-in-law and myself called customer service as well.
JOANNE S