I’ve called and spoken to many people about our issues. Richard from Turlock about the truck driving funny, and not startling the next day. About waiting 3 hours for a battery replacement only to have the tech say “i haven’t done one of these in years, i forgot what side the battery was on.” Richard has not called me back or I would have told him we lost our movers Tuesday morning since they waited around for 3 hours and I had to finally let them know. It’s clear that this truck was not well maintained and it cost us time and money on top of the frustration of moving and I believe some sort of credit should be applied. Richard, call me.
JASON K
K9s On The Move
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Turlock, CA 95380
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Customer Reviews
- 4.5 Average Customer Rating
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My pick up time was set for 9am but the location did not open until 10am. There wasn’t any communication of any kind to let me know what was going on. I needed dollies but they were unaware of their own inventory leaving me without what I needed.
COREY PMAYBE HAVE SOME TOOLS ON HAND TO ASSIST CUSTOMERS WITH BALL HITCH INSTALL AND REMOVAL.
CHRISTOPHER BNo improvements necessary. 5 STARS 🌟 🌟🌟🌟🌟Service Great employees and Owner
GARY RI paid for a dolly but there wasn’t one in the truck
Monica O