The initial drop off location given by Uhaul was closed and gated with no way in. Why would you guys give me this location for drop off on a Saturday when it is closed on weekends with no way to leave the trailer outside the locked gate? Also, your text assistance feature was non-responsive and it took 6 phone calls to reach customer service support. Great equipment and easy pickup but customer service and drop off needs significant improvement.
Keith T
Ground Zero Custom
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Twentynine Palms, CA 92277
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The owner didn't show up til an hour and a half after our reservation because his kid had a soccer game
Chase BNo problems and super friendly 👌
VICKIE SI came a little late on a very hot day. So I couldn’t quite tell which door to enter, just give the number a call and someone will come to you, they were very easy to work with, friendly, and I had no issues with the equipment. Would recommend to anyone.
NATHANAEL WHard to find the office. There are no signs saying that the is in the back of the building.
WILFREDO G