Awful experience with the company. The app doesn't load pictures most of the time and you are there waiting for a while trying. When I returned my truck on time on time Saturday at 5:45 pm. The app was stuck and has an option if not loading please click here. I pop showed saying return completed, see email for receipt.. on Tuesday they called me a using me of not dropping of the truck on time !! They have video in the place. Many pictures I took for my record that proves was dropped off. So I called customer service and they didn’t do any about it besides saying they were scalatinh to manager and someone will call me in 48 h!! Today is Friday and no one called yet. The worst is they charged me extra $44 on top of my bill! I want my money back please.
Thomas P
Tyngsboro Liquor Store
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Tyngsboro, MA 01879
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The remote pickup is super convenient
Leo FThe directions to check in online are incorrect. They say there’s a lock box on the truck, but the lock box is actually on the opposite side of the building as where the trucks are parked. Code to retrieve the keys was also incorrect so we had to call customer service to find the lock box and get the correct code. Very confusing.
Abigail F