Dropping off my truck here was a breeze. It took about 5 or 10 minutes to get it checked out and that was it. The personnel there were quick and friendly.Kari N.
Moving Truck Rental in Ukiah, CA at U-Haul Moving & Storage of Ukiah
Ukiah, CA 95482
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Ukiah, CA 95482
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer service was very poor no help from the staff when there was a problem the equipment was crummy and I had to make special arrangements and thanks and it was just terrible6RONALD S.
I was told a fee which was not correct?James G.
The customer service is beyond real, second to none. JD deserves a raise.ULYSSES P.
Service agent was helpful and efficient.RICK CHARLES M.
The gentlemen was rude. If I have an account and you have my card on file .Why do I need to drive from Willits to Ukiah just to present my card when a co-worker is driving the van. I have not had to do this at any UHaul location.Never got a receipt. They never answer the phone. My co-worker watched as the phone rung and no one answered it even though they were not busy with a customer.Celina L.
Provide a stepping stool would be nice for a short person.DEBORAH L.
First of all I read from the U-Haul in Ukiah quite frequently I have a client that lives in other side of Philo California so it makes more sense for me to rent in Ukiah then it would here in Santa Rosa however I made a reservation for a pickup truck on Tuesday of this week unfortunately yesterday I found out through an email that my pickup truck turned into a cargo van when I called to find out why apparently your system kicked me out for some reason they couldn't explain it and gave it my pickup to someone else and then, they said they'd try to text me the only text message I got was from today for reservations and stuff which everything got changed however my reservation is supposed to have been guaranteed I called to confirm and it was so since it was your system that kicked me out and rented my truck to someone else. So I think the $50 credit would greatly be appreciated to compensate me because I had to use a cargo van instead of a pickup truck, which was supposed to be a guaranteed rental, hopefully I'm still entitled to that right?CHARLES H.
My only complaint is when I tried to call the phone number for the Ukiah office, I was routed through a ridiculous phone tree that finally told me I would be on hold for 41 minutes. I tried to call them several times to tell them we would be later than expected but was not able to get through to this office. I was calling the local Ukiah number.Doris E.
The service was horrible! They guy was rude from the day I rented the truck and for the call of it being late. I tried calling to ask for a couple hours extension and tried to do online extension No answer on 800#. Call dropped after waiting 30 min. Truck was filthy in cab and inside back. I just cried after I got the phone call. So rude service and the truck sounded like a lawn mower and lagged. So greatful I wasn't going out of town. This was very stressful, I just needed to put my furniture in the truck to get carpet replaced.MYCHELL A.
Always hsd good experience at this locationRichard W.
Yes and no, the person that helped me to recieve the Truck (5/22/21) at about 4:30 ish p.m. was very helpful and understanding. But the following day (5/23/21) around 12:30ish p.m. the guy that assisted me was a Jerk, not understanding Rude, I would recommend all not to do business when it is his shift to work, He's very cold and Matter of fact not willing to work with youJENNIE S.
Jason at Ukiah provided excellent service given the limited amount of help. Did his best to get me on my way quickly.Holman S.
Maintain equipment better, Treat customers with respect during help calls.SEAN S.
Just keep doing what they are doing...!ALLEN S.
They always are friendly and all the staff are awesome.ELIZABETH F.
Nothing I'm happyBob K.
Customer service (not local) was horrendous. A big fat waste of time. Not enough employees at the location. Needed more people to help customers.DAVID B.
Contact at Uhaul seemed to be uninformed and had to call the owner to complete the transactionBENJAMIN B.
Everything is extremely organized and well run. People who work here are very nice and efficient.gary H.
Double check on maintenance repairDaphne F.
It got the job doneThomas M.
good experience the man at the desk was greatRandall P.
David and Tony in Ukiah are a great asset to your company. Both a pleasure to do business with.JO W.