Moving Truck Rental in Ukiah, CA at U-Haul Moving & Storage of Ukiah

2232 reviews

1140 N State St   Ukiah, CA 95482

(707) 468-0147

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(707) 468-0147

1140 N State St
Ukiah, CA 95482

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Ukiah, CA 95482

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

2232 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Dropping off my truck here was a breeze. It took about 5 or 10 minutes to get it checked out and that was it. The personnel there were quick and friendly.

Kari N. 
Rating:
1.0

Customer service was very poor no help from the staff when there was a problem the equipment was crummy and I had to make special arrangements and thanks and it was just terrible6

RONALD S. 
Rating:
1.0

I was told a fee which was not correct?

James G. 
Rating:
5.0

The customer service is beyond real, second to none. JD deserves a raise.

ULYSSES P. 
Rating:
5.0

Service agent was helpful and efficient.

RICK CHARLES M. 
Rating:
1.0

The gentlemen was rude. If I have an account and you have my card on file .Why do I need to drive from Willits to Ukiah just to present my card when a co-worker is driving the van. I have not had to do this at any UHaul location.Never got a receipt. They never answer the phone. My co-worker watched as the phone rung and no one answered it even though they were not busy with a customer.

Celina L. 
Rating:
5.0

Provide a stepping stool would be nice for a short person.

DEBORAH L. 
Rating:
5.0

First of all I read from the U-Haul in Ukiah quite frequently I have a client that lives in other side of Philo California so it makes more sense for me to rent in Ukiah then it would here in Santa Rosa however I made a reservation for a pickup truck on Tuesday of this week unfortunately yesterday I found out through an email that my pickup truck turned into a cargo van when I called to find out why apparently your system kicked me out for some reason they couldn't explain it and gave it my pickup to someone else and then, they said they'd try to text me the only text message I got was from today for reservations and stuff which everything got changed however my reservation is supposed to have been guaranteed I called to confirm and it was so since it was your system that kicked me out and rented my truck to someone else. So I think the $50 credit would greatly be appreciated to compensate me because I had to use a cargo van instead of a pickup truck, which was supposed to be a guaranteed rental, hopefully I'm still entitled to that right?

CHARLES H. 
Rating:
4.0

My only complaint is when I tried to call the phone number for the Ukiah office, I was routed through a ridiculous phone tree that finally told me I would be on hold for 41 minutes. I tried to call them several times to tell them we would be later than expected but was not able to get through to this office. I was calling the local Ukiah number.

Doris E. 
Rating:
1.0

The service was horrible! They guy was rude from the day I rented the truck and for the call of it being late. I tried calling to ask for a couple hours extension and tried to do online extension No answer on 800#. Call dropped after waiting 30 min. Truck was filthy in cab and inside back. I just cried after I got the phone call. So rude service and the truck sounded like a lawn mower and lagged. So greatful I wasn't going out of town. This was very stressful, I just needed to put my furniture in the truck to get carpet replaced.

MYCHELL A. 
Rating:
5.0

Always hsd good experience at this location

Richard W. 
Rating:
4.0

N/a

JEFFREY P. 
Rating:
5.0

Yes and no, the person that helped me to recieve the Truck (5/22/21) at about 4:30 ish p.m. was very helpful and understanding. But the following day (5/23/21) around 12:30ish p.m. the guy that assisted me was a Jerk, not understanding Rude, I would recommend all not to do business when it is his shift to work, He's very cold and Matter of fact not willing to work with you

JENNIE S. 
Rating:
5.0

Jason at Ukiah provided excellent service given the limited amount of help. Did his best to get me on my way quickly.

Holman S. 
Rating:
3.0

Maintain equipment better, Treat customers with respect during help calls.

SEAN S. 
Rating:
5.0

Just keep doing what they are doing...!

ALLEN S. 
Rating:
5.0

They always are friendly and all the staff are awesome.

ELIZABETH F. 
Rating:
5.0

Nothing I'm happy

Bob K. 
Rating:
3.0

Customer service (not local) was horrendous. A big fat waste of time. Not enough employees at the location. Needed more people to help customers.

DAVID B. 
Rating:
3.0

Contact at Uhaul seemed to be uninformed and had to call the owner to complete the transaction

BENJAMIN B. 
Rating:
5.0

Everything is extremely organized and well run. People who work here are very nice and efficient.

gary H. 
Rating:
5.0

Double check on maintenance repair

Daphne F. 
Rating:
3.0

It got the job done

Thomas M. 
Rating:
4.0

good experience the man at the desk was great

Randall P. 
Rating:
5.0

David and Tony in Ukiah are a great asset to your company. Both a pleasure to do business with.

JO W. 
No reviews have been submitted for this location.

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