So easy to rent, I love chatting with the owner. Friendly, professional, easy and great service
KAREN S
Smoke & Gift
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Upland, CA 91786
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great communication and will to correct their mistake and assist with our needs. Always a hands on the phone. Associates always well informed.
HECTOR AFirst off my reservation was at 6am and I was using the mobile app to pick up. When I arrived at 6, there was no lock box or key in the truck. I called into uhaul to be told that even though my reservation was at 6am, the store did not open until 8:30am and I would have to come back. So when I arrived back at 8:30am, I was told by the store rep that my reservation was canceled ! After about an hour fighting with the store rep, and calling uhaul themselves 3 times, I finally was in the truck. Almost 4 hours late!!! Not only did they screw me on time , but they charged me twice. Once for the first reservation and another charge for the second!! What a completely awful experience!! I will never use uhaul again!!
Traves SI got charged for insurance again that I did not ask for and was not asked about in person.
NOEL DThe cab floor had a lot of animal hair, which triggered my asthma and allergies. That was definitely uncomfortable. However, the U-Haul itself was easy to drive, and the gate was simple to open and close. The drop-off location was convenient. I was charged for gas, which I expected, though the price felt a bit high considering the short time I used the truck. Despite that, I’d still consider coming back in the future.
Gina V