Customer service agent was wonderful. Truck was horrible! It creaked and groaned, the passenger headlight was out, the seals around the doors were bad so you could hear the wind, the inside of the truck was so loud I could not hear my GPS giving me directions. The oil light was on when I picked it up etc... All what I have come to expect from U-haul over the years. I only use the service because I had to go 25 miles. Imagine having to drive that piece of junk truck any real distance. Some maintenance on your fleet is LONG overdue!!!
Moving Truck Rental in Upland, CA at Smoke & Gift
Moving to or from Upland, CA 91786? Get FREE truck rental rate quotes at Smoke & Gift.
Get FREE moving truck, pickup truck and cargo van rental quotes at Smoke & Gift
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Upland, CA.
Cargo vans and pickup truck rentals in Upland, CA
U-Haul cargo van rentals and pickup trucks in Upland, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Upland, CA 91786. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Nothing, service was great and uhaul associate was professional and friendly. This is the second time coming to this location and both times was a great experiences.
The owner is always nice when I come here. The only problem was I was charged $10 for padding and $7 for a utility dolly I didn't receive. Other than that I have no complaints.
The fellow was very professional, kind and had my moving van ready. He estimated a more realistic mileage, than I did originally, that was spot on by 1 mile when I returned it! It ran well and was very clean. Thanks again!
Clean trailer, easy drop off, good price.
Had reserved originally for 6 hrs, night before pickup I got an email that said it was now only 5 hrs. Spent 20 mins trying to pick up truck by phone, had to go in shop anyways to get key. Meaning by the end of it I only had the truck for about 4.5 hours. Felt ripped off
Always excellent service and friendly also. That's why I keep coming back. : )
The man was really nice, and explained everything for me. I will definitely go back and referral friends and family.
Very professional and clean
The gentleman that provides the uhaul experience via his personal smoke shop makes the experience uncomfortable, unprofessional in nature, and uses inappropriate language when dealing with customers. I do not get bothered by those that act very â€œoddâ€. However, the things that were said between employee to/in the presence of a customer were inappropriate. When people rent moving trucks, they do not come to listen to a random rant regarding people of a certain race.
Poor Customer Service treated very rudely.
The owner/person that handles the rental is taking too much time from the time we're renting it and the time when we return it. Intimidating when explaining the needs of insurance, which he automatically charged before even asking me first. Never have I had such a long time. The van is also dirty.
The contact person has a horrible attitude and impatient.
Arrived at 7am to pickup the truck in the back. The code given from the website did not work. There was no place to pick up the truck key. Went to the front office and the clerk was there, an older gentleman. I told him the code in the back did not work and he did not reply. He was rude and very disrespectful to me and my son. When asking him questions he would not answer. His instructions about the truck was quick and demeaning. Due to such poor customer service we will not use this facility in the future.
The gentleman was very courteous & I would highly recommend him
The owner was rude the whole time making me feel uncomfortable. He left a very rude message on my phone that I was in trouble for not returning the truck when I had reserved an extra day. He rushed me when I was stuck in traffic because he had another reservation. He didn't wear a mask and did not clean or wipe down. The vehicle at all. I would never recommend this place
Fast & easy...
Ckean the vehicle inside and out. Van was very dirty and after driving a couple of miles, 100s of ants came out of the dashboard and glovebox. So, pictures of the problems would not upload from my phone. I have kept the photos.
Great easy transaction all the way through .. thanks Uhaul
Ive used uhaul so many times in my life always had a good experience -ive used this location the last 2 times-it is one of the best very helpful , friendly a excellent experience
I was late and owner waited. Very Clean Ban
Next time make sure locations such as Ontario are doing a better job of getting their trucks back on time because my whole day was delayed due to the run around you all gave me of switching my pickup location 2x. I also felt that I should have been given a discounted charge given my experience.
Worst experience I ever had. I have already contacted corporate waiting for a return call
Nothing, everything was very easy and the staff member was very happy and helpful.....