Have your franchised dealers have at least their grade 8 education. Don't say you have 15 foot trucks available when you don't. Don't expect me to drop off a 27 foot truck with a full size trailer downtown Halifax and then charge me to have to drop it off somewhere else. Very poor protocols and customer service and will definitely be letting everyone know not to use your company.Brian C.
CCM Enterprises Ltd
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Upper Letang, NB E5C2C8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Friendly and helpful staff.Pierre L.
Totally unorganized. they cancelled my first reservation, then screwed up the second one. When I checked on it, it was the wrong trailer and the location was an hour away. Next person assured me the reservation was good and arranged for a different location closer. When I checked on that one, she got the location wrong! Ended up booking it myself, then verified with the location that trailer was actually there. Confirmed. People at the actual location were great but, the U-Haul reps at reservations are horrible! They did end up giving me $50 rebate and a free day rental. But didn't cover the extra fuel costs for pickup and drop off out of town. Never mind all the inconvenience and aggravation. You need to do a little better U-Haul !!COLLIN RICHARD C.
I wanted to pick up in Saint John not 1 hr away also extra fuel to get it to my renting location.R CHRISTOPHER G.
I would recommend, save for the facts that none of the employees were wearing masks and that two dogs on the premises were unleashed and free to jump up onto customers.Gerald S.