The truck was broom clean but not maintained. The engine makes a rattling (dieseling) noise when under the slightest bit of load. The steering and front suspension need work, there’s play in the steering and it pulls to the left when braking. I put just short of 300 miles on the truck. The pick up of the vehicle, using the mobile option could have been ok however the location is not manned at all. And the location is a gas station that pointed me to a cell phone number. When I called, the person told me that they were not affiliated with the gas station at all. And only use the mobile option for pick up and drop off. I would seriously consider servicing the vehicle before renting it again. I won’t use this location in the future.
Richard S
Team 360
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Upper Marlboro, MD 20772
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Customer Reviews
- 3.5 Average Customer Rating
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I got charged for 3 days even though i returned it the same day that i picked it up.
TORSTEIN CDifficult and confusing. Dangerous location. Trucks are parked on the shoulder of a busy highway (rt.301). Nowhere to leave your vehicle.
Bruce FThis was a hard move as we were emptying the stores do to the death of a parent. The rental process was smooth and personnel helpful. Thanks.
TAWANNA LProfessional customer service! I will rent again in the near future from this location. Keep up the good work.
EUGENE D