bogus charges saying truck was not clean, filing complain with better business bureau and credit card companyJay P.
Moving Truck Rental in Upper Marlboro, MD at Colonial Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Upper Marlboro, MD 20772
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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every thing was good thanksMarqueetah D.
Take less time to complete the approval for contactless check in.Tynee D.
All is in order. KudosOLUWAKEMI O.
No one was there to receive the truck on Sunday by 11am so I cannot rate this any further.Deidre B.
Staff was smiling,and very courteousBARTH S.
Get automatic windows and put auto mile counter on dash that shows customers the miles they have driven instead of old way of counting.Keith P.
When you confirm the mileage, make sure the agreement is updated because they use the mileage from the previous contract when it was returned. Normally this wouldn't be an issue, but it can cost you. For example, there is a different cost for 1 mile vs 1.1 miles even though they say there is no difference.Lisa C.
My debit card was charged two times for the estimate before I returned my truck. Then charged the actual which was less than the estimate charges after I returned the rental. I spoke with 3u haul reiterative and all they did was determined me to the next person who finally told me I had to take it up with my bank. This is totally unacceptably. I need my money back ASAP.Kristopher B.
Thanks very muchSheree M.
Great servicekeovan O.
The lady there was uselesd. I told her that the truck gave me problems. All 495 miles, all she said was your balance is applied to your crÃ©dito card. She wssnr friendly, helpful or customer service driven.MARY C.
ALL WENT GREAT AT THIS LOCATIONJOHN C.
Everything was greatjohn W.
Returned the truck about 1 hour late. Due to unfoseen circumstances. And was charged double for the rental. Thirty nine dollars was charged twice. Which was a bit much for 1 day.TINA M.
I really appreciated the courteous manner in which I was received, paperwork signed, advisement of needs, and instructions given for the truck. She was delight to deal with.Charles K.
I dropped the vechile off over night so i had no interactions with any reps.jason F.
I would definitely rent from this location again. The agents were very helpful.Shadana M.
Wonderful customer service and late hours. Highly recommended. Will rent from them again.Cathleen M B.
Very friendly, professional staffRichard R.
Excellent customer service, and great location. It was extremely easy and convenient to reserve the truck and dolly online. Truck was clean. Easy overall process. Great experience and easy after hours drop off.Edward A.
Always pleasant renting from Colonial. No hassle; fast service. Rental was a new vehicle with modern features such as the downgrade braking. I'll return to Colonial when I need a u-haul!PAMELA L.
I was transferred 3 place to get a truck although i reserved it 2 days ago. Then i was overcharged because the place I picked up 12 miles from my house.Dean P.