bogus charges saying truck was not clean, filing complain with better business bureau and credit card company
Jay P.- Maryland MD
- Upper Marlboro
- 20772
Moving Truck Rental in Upper Marlboro, MD at Colonial Auto Repair
(U-Haul Neighborhood Dealer)
13200 Old Marlboro Pike
Upper Marlboro,
MD
20772
Contact Us
13200 Old Marlboro PikeUpper Marlboro, MD 20772
Services at this Location:
Location Hours
- Mon-Fri: 8:30 am - 5 pm
- Sat-Sun: Closed
One-Way and In-Town Local Rentals in Upper Marlboro, MD 20772
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
every thing was good thanks
Marqueetah D.- Rating:
- 3.0
Take less time to complete the approval for contactless check in.
Tynee D.- Rating:
- 5.0
All is in order. Kudos
OLUWAKEMI O.- Rating:
- 3.0
No one was there to receive the truck on Sunday by 11am so I cannot rate this any further.
Deidre B.- Rating:
- 5.0
Staff was smiling,and very courteous
BARTH S.- Rating:
- 5.0
Get automatic windows and put auto mile counter on dash that shows customers the miles they have driven instead of old way of counting.
Keith P.- Rating:
- 3.0
When you confirm the mileage, make sure the agreement is updated because they use the mileage from the previous contract when it was returned. Normally this wouldn't be an issue, but it can cost you. For example, there is a different cost for 1 mile vs 1.1 miles even though they say there is no difference.
Lisa C.- Rating:
- 1.0
My debit card was charged two times for the estimate before I returned my truck. Then charged the actual which was less than the estimate charges after I returned the rental. I spoke with 3u haul reiterative and all they did was determined me to the next person who finally told me I had to take it up with my bank. This is totally unacceptably. I need my money back ASAP.
Kristopher B.- Rating:
- 5.0
Thanks very much
Sheree M.- Rating:
- 5.0
Great service
keovan O.- Rating:
- 1.0
The lady there was uselesd. I told her that the truck gave me problems. All 495 miles, all she said was your balance is applied to your crédito card. She wssnr friendly, helpful or customer service driven.
MARY C.- Rating:
- 4.0
ALL WENT GREAT AT THIS LOCATION
JOHN C.- Rating:
- 5.0
Everything was great
john W.- Rating:
- 2.0
Returned the truck about 1 hour late. Due to unfoseen circumstances. And was charged double for the rental. Thirty nine dollars was charged twice. Which was a bit much for 1 day.
TINA M.- Rating:
- 5.0
Good
TONIESHA S.- Rating:
- 5.0
I really appreciated the courteous manner in which I was received, paperwork signed, advisement of needs, and instructions given for the truck. She was delight to deal with.
Charles K.- Rating:
- 5.0
none
Edward H.- Rating:
- 4.0
I dropped the vechile off over night so i had no interactions with any reps.
jason F.- Rating:
- 5.0
I would definitely rent from this location again. The agents were very helpful.
Shadana M.- Rating:
- 5.0
Wonderful customer service and late hours. Highly recommended. Will rent from them again.
Cathleen M B.- Rating:
- 5.0
Very friendly, professional staff
Richard R.- Rating:
- 5.0
Excellent customer service, and great location. It was extremely easy and convenient to reserve the truck and dolly online. Truck was clean. Easy overall process. Great experience and easy after hours drop off.
Edward A.- Rating:
- 5.0
Always pleasant renting from Colonial. No hassle; fast service. Rental was a new vehicle with modern features such as the downgrade braking. I'll return to Colonial when I need a u-haul!
PAMELA L.- Rating:
- 1.0
I was transferred 3 place to get a truck although i reserved it 2 days ago. Then i was overcharged because the place I picked up 12 miles from my house.
Dean P.