Moving Truck Rental in Urbana, IL at U-Haul Moving & Storage at Southgate
Moving to or from Urbana IL 61802? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Southgate.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Southgate
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Urbana, IL.
Cargo vans and pickup truck rentals in Urbana, IL
U-Haul cargo van rentals and pickup trucks in Urbana, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Urbana IL 61802. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Chris D. on
I checked the truck back in almost 14 hours ago, and was told they would email me a receipt, instead of getting a printed one then. I have received nothing - and this is a cost that needs to recharged to a client.
Jon L. on
I rent car haulers quite often and I used to rent them from a different uHaul facility but after a bad experience at that location I decided to switch and take my business to this location... immediately it was a night and day difference!!! The employees are so much nicer, friendly and eager to make every single customer satifiied. Three times now I have worked with those locatikns manager when reserving and picking up a car hauler... she is simply amazing!!! She truly cares about each and every customer and consistently goes above and beyond to help me... one time she even spent quite a bit of time on the phone and online to find the closest hauler for me to rent... she never talks down or condescending towards me... even when I have a thousand quesrions ;). She actually LISTENS to me (most people act like they are listening to customers when actually they aren’t) which makes her such a fantastic and caring person!!! And when it comes to returning the haulers late at night the gentleman who is always at the counter (sometime there are 2) ALWAYS make sure I was happy my overall rental. They enhance the overall rental experience... they are super friendly as well... So, in a nutshell, I am sooo glad I started using this location... ALL of the employees are fantastic which means that they are the reflection of a superb manager!!!
Peter A. on
Nothing! It was a simple process and a very friendly agent who helped me.
ALBERTO J. on
I am a regular customer of this location. The guy who checked me out today (I believe his name is Issac) spent more time than normal doing the process even though I was the only customer. I have to send my ride back to our work place and take an Uber and pay it from my own pocket.
Erik R. on
upon pick up i informed the person i planned to drop the truck off the next day late afternoon. Pick up was sat at noon i dropped the truck off sunday at 6pm. I asked why am i being charged until monday she explained that what happens w one way service. not sur ewhat that means but i feel i was over charged. With that my truck bed was extremely dirty at pick up and stunk something awful. extremely un happy with this experience.
andrea g. on
Very helpful. Made everything very easy.
Lynn O. on
I was supposed to get email receipt which I didn’t receive. Worker double-checked my email when I brought truck back. Not sure what happened. Overall great experience and friendly staff.
albert s. on
Make sure you charge there card wat you say on the receipt an not another price not good customer service use to be on top of things more better before wat happened.
J E S. on
Person who rented me the trailer was not willing to listen to me when I said that I had gotten in different price in the app when I set up the reservation. That meant I had to go to my car and sit down and call customer service myself to get them to fix the problem. This seems to be an overall U-Haul problem that once it's in the computer and it shows up at the store nobody is willing to chase it with corporate. The individual who serviced me is always inflexible on this point.
michael b. on
Nothing I can think of.
Douglas D. on
I always have a good experience here. I rent a trailer about once a month because I don't want to buy and have store one. They are always very accommodating. I have no reason to go anywhere else.
Vickie R. on
Manager at this location was very kind and helpful. Edward could work on his phone etiquette with customers... Came across a little rude.
Dylon S. on
Stopped in with no reservation, agent was happy to clean a truck for me to rent as there were no other trucks at this time. Dropping off once again great customer service.
Diana D. on
The young who waited on me was very pleasant and respectful
darcy g. on
I didn't see the tips for loading (on the backside of the contract) until AFTER I brought the truck back. That would have been helpful to review BEFORE loading
sodiq a. on
Amazing customer service from Edward Rennels
kady d. on
Service rep was really friendly and helpful. We ended up needing the truck for extra time, and they were very accommodating, allowing us an extra 2 hours for free. We're very pleased with such great customer service and will use this location/Uhaul again.
JEFFREY C. on
Jason was excellent at customer service!
Ray M. on
Ricardo Vargas is excellent, and he put in extra effort to help me out before I left for an extended overseas trip. He is truly an asset for U-Haul or any company he would work for. He is very kind, considerate, efficient, and resourceful. Hope his supervisor will take notice of his contributions and the positive image he created for the company.
David E. on
Can’t think of anything.
Andy B. on
I have rented mini trailers from U-Haul and there is Almost Never Enough workers. I had to wait at the front counter 25 minutes while the single employee went to the back for a semi truck coming in. I chose to rent from this relatively new location hoping my experience would be different but it wasn't. I do not understand why U-Haul will not have more than one employee working at the same time to make sure customers are taken care of. One employee is not enough. next time I need to rent a truck or Uhaul I will definitely look to see what other rental companies are around because I'm very tired of dealing with U-Haul.
David E. on
There are too many things to list pertaining to what needs to be improved. Suffice to say that almost every aspect of my experience was extremely poor. I wouldn't recommend to anyone and will not use U-Haul again in any capacity. I recognize this isn't very descriptive for a potential customer (or U-Haul corporate) to glean anything useful. I am done spending an ounce more of effort on this company. I can only recommend that if you have other options, use them. Don't use U-Haul.
Omie T. on
Nothing, good service.
david b. on
Thank you for your outstanding customer service at both pick up and drop location.
Cyanne T. on
Improve communication, actively listen to customer complaints, and don't have one employee tell me one thing and then have another later tell me the opposite, costing me money I would have preferred not to spend.