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Makyla M | Overall ExperienceSelf Storage Units in Urbana, IL, 61802
U-Haul Moving & Storage at Southgate
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What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of South Veterans
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U-Haul Moving & Storage at Main St
1206 N Main St, Bloomington, IL 61701 View Available Units50.5 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very satisfied- great staff!
Robert P | Overall ExperienceThe staff was friendly, but was not helpful. My biggest issue was not with the storage facility itself, but with the terrible equipment available. As I moved out I rented a trailer. The first trailer's rear door was not working, the second trailer did not have a working right hand turn signal and the third trailer that was available was not in the system. I offered a deal to the staff where we could just swap what my rental was and that was not allowed- at a certain point, I don't want to sound entitled, but when the staff won't go outside because it's too cold, just let me swap what I'm renting rather than having me hook and unhook the trailers.
Daniel G | Overall ExperienceThe old management at this location was great, and the new management is also great. Thank you for taking good care of your customers!
sahra n | Overall ExperienceSomeone seemed to think that the unit we had rented was being linved in. It was not. There are no lights in the parking lot that come on at night. It is very dark and hard to see. We ended up moving the unit at dark and had to get lights since theirs do not come on. If they were going to kick us out, which the paper I received said it was a second notice(I never received a first notice) That we had 72 hours to get out, but they gave me 24 hours and waited until the rent on unit had been paid for only 2 days when this happened. No refund in sight. They are very rude at this location and this is not the first time I have had a problem with them. I will not be renting anything from this location again. I sometimes need to rent trucks a few times a year, even though they are down the street from my house I will go elsewhere.
BETH B | Overall ExperienceParis and Brenda were very helpful.
Michael G | Overall ExperienceTHERE WAS NO LOCK IN MY UNIT EVEN THOUGH IT WAS SUPPOSED TO COME WITH A FREE LOCK.
Molly M | Online Move InHelpful and conversant staff.
Get F | First ImpressionsThe U-Haul team at 2010 Philo is incredible! They made my moving experience easy! Will recommend this location to everyone I know.
Brian R | First ImpressionsGreat staff
Evelyn R | Overall ExperienceParis is great to deal with!
TROY H | Overall ExperienceThe best teams all the staff members very nice and very friendly Paris Ti Ashley Claire 😀 👍 great people.
Adrian M | First ImpressionsJust a small hic-up. I reserved a smaller unit online but when I went to the property, the unit was rented to another party. The young lady at the counter found one that turned out to be a little more convenient for moving from the larger unit. Good Job.
CARL H | Overall ExperienceThe staff was very good. Professional and courteous.
Richard G | First ImpressionsI have lost some of my king size bed's componant inside the truck when i brought the truck back to UHaul and after that the staf was not professional and cooperative to help me find my bed's componants now iam sleeping on the floor .
Mike L | Overall Experience