Reserved rental for a 10am pick up. Arrived prior to 10 am and met the store front owner where the UHAUL office was located. The UHAUL operator was the son of the store front owner. A call was placed by the father to the son who informed he was at home and would be in to work in 15 minutes or so and informed his father (operating his phone on speaker) that Mr. Amos could hook up the trailer if he chose to do so. Further, upon reviewing the contract I was charged with safe tow insurance (25.00) which I declined on the online reservation. Not very professional!
Stephen A.
Learning Tree
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valdosta, GA 31601
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Customer Reviews
- 3.5 Average Customer Rating
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Would rather have a person to interact with. Not much room to drop the trailer, turning around, etc.
James K.Ok my only issue is that I paid for 50 miles but only us 20 miles and it's been 4 days and we haven't been credited back any funds yet.
Jerome H.The staff of the Learning Tree are excellent! It was great doing business with them.
John S.Every thing was great
Kenneth M.