These people are crooks. Charged me for items they didn't have, and safe mode $15 I did not sign up for. I brought truck back more than 2 hours early right before closing and they put on receipt turned it in at scheduled time. I asked to be refunded at time of drop off for items they didn't have that I ordered (2 Dolly's) and safe mode I didn't ask for which was $30 for all 3 and instead I was charged an extra $36 today,??? will never order here again I was skeptical because this is a smoke shop. Im new to this state so I had know idea what this place was. The number on their website doesn't work, tried calling for an hour to make sure my reservation was confirmed. charged close to $300 for a total that should have been less than $250.
Latronda S
Paradise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valdosta, GA 31602
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Customer Reviews
- 3.0 Average Customer Rating
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That place TRULY SUCKED I MEAN THAT IT TRULY WAS NASTY ANS THE PEOPLE NEVER TALKED OT YOU AND WHEN THEY DID IT WAS LIKE TALKING AT YOU. THE YOUNG GIRL THAT WAS THERE SHE WAS OK I GUESS BUT THE 2 MEN THAT OWNED THE PLACE WAS RUDE AND VERY DISRESPECTFUL. YALL TRULY NEED TO FIX THAT PLACE.
Jeannie CThis location is not primarily setup for U-Haul. It’s a vape store! The checkin process was troublesome. The store associate was kind and courteous, but was telling me that the U-Haul “computer system was giving errors.” Which I believe and she showed me, but why is this my problem!? I had to propose the solution after waiting a while and they accepted that I may take the equipment because I explained that they have my credit card d and a copy of my drivers license. So blame 70% of the problem on U-Haul and the other on the vendor for not having the knowledge of how to cope with the issue.
Jared Hvick was professional
LEWIS RThey charged me for equipment that I never received. (Utility Dolly, Appliance Dolly, and 6 blankets.
Philip L