This whole rental was a bit of a nightmare. My truck had broken down 200 miles from home. The only way to get it home was to rent a truck and trailer. I had to go 40 miles by Uber to pick up the truck. I called the day before and told them I would be there by 4PM. When i got there they were closed. It took four phone calls to U haul before I got someone to explain that I had to go to download the U haul app to unlock the box to get the key. Then I had to go another 40 miles to get the trailer. They closed at 7 and I barley made it there in time. Then I had to go back 70 miles to get my truck. The truck was 26 feet long and the trailer was at least 18. It was a nightmare driving thru Atlanta. I got home around 1:30 AM.. It was a very stressful situation.
Royce W
J&B Multipurpose
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valley, AL 36854
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly, easy to do business, love the atmosphere.
Beatrice BBest U-Haul experience I’ve ever had!! Will definitely use her again if we ever need a uhual!
Jillian BEverything was good.
Micheal BRihanna was very helpful!
RONALD F