When asked what day we would be returning the equipment, we let them know it would be returned the same day, but in Galveston. We didn’t realize until later that we were still charged for 2 days when we specifically let them know it would just be the one day. I am pretty frustrated and feel like I wasted my money, especially since I have to rent another trailer to come home at the end of the week.
KASSIDY C
Valley Mills Feed And Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valley Mills, TX 76689
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had outstanding customer service.. They were right there for the assist when we thought the trailer lights weren't working, when it turned out to be my fuse had blown instead..
KENNETH SEasy in and out.
MICHAEL PDon’t screw people out of money. Hire better workers!
MICAH BWe booked from Clifton to Marlin with 2 days. Accepted flexible drop off in Temple with 2 days confirmed at pick up. Uhaul changed pickup from Clifton to Valley Mills. Confirmed 2 day use but printed contract said 1 day. Don't understand why Uhaul could not move 1 trailer 10 miles up the road to be picked up as scheduled weeks ago.
STEVEN N