Tight Turn to get into their parking lot from Lincolnway. Would benefit from a Larger sign to mark where to go for U-Haul services, otherwise people have to walk quite a way to find the office.
DEBORAH F
AmeriPawn Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valparaiso, IN 46383
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thanks
JOSEPH MThe computer system wasn’t responding when I did my pickup registration. So that part was slow. Everything else was great. Equipment was as expected and behaved great. Thank you.
LOUIS KThe people were pompous, arrogant not at all customer service oriented. First I had to wait 25 min just to talk to a person as their primary business was a pawn shop NOT truck rental. When I finally got to the front of the line they sent me to the back of the store to wait in another line. Mind you the people made incontact with me numerous times and saw me holding the U-Haul key chain. Then when I got to the front of the line another 15 min the guy took my key and said “ok I will eventually go out and check the vehicle in” and then proceeded to clean his work area and then started to surf the internet while I was standing there. Eventually pawn customers came in and he helped brand new people before finishing checking my van in. Finally after waiting a total of 45 min I started to get agitated they told me “you can just leave and we will check you in and send you the receipt” when I told them I wanted to have the ticket closed and a receipt they then grudgingly started to go out to receive the truck. It should not take in total an hour to return a vehicle. U-Haul should be shamed to have their name affiliated with this business. ON THE SAME STREET there were at least one other rental companies. If I were ever need to need a vehicle I would rent one of those before ever stepping foot in this place again. If you want to have a completely horrible rental experience make sure you rent from AmeriPawn.
BLAIR FThank you.
ROLAND L