Need to upgrade thier phone so when there are on another line you can leave a message
COLETTE H
BBU Super Lube & Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valparaiso, IN 46383
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service and great condition. Will rent again!
COSTAS NI was set back for my day a little bit because the wrong keys were in the locker for me. I selected mobile pickup because store opened later than I needed. I called U-Haul and the situation was handled by assigning me to the truck that matched the keys. Was frustrating for sure but was handled within a half hour of my arrival.
William RThis location is familiar to me as I have picked up and dropped off before. The only issue I have is that the lot is very small, and I am expected to park the trailer with my truck in a very confined space with little help. Again, I was only dropping off at this location because the website wouldn’t let me chose the location closest to me, or this location either. It was the pickup location who was able to switch my drop off to here, but even they couldn’t select the location I wanted, nor could they explain why.
DAVID AI had zero issues with the Private location. They were direct and ready for business. Sorry if this rating affects the private business rating. It is not my intention. My average three star rating is for the corporate App appointment system. I would of rated it below average two stars but I feared it would reflect on the private business location. Sorry again if it does. I made plans which could not be changed to move residential locations based on my original u haul appointment. The app stated the truck was on location for my appointment pickup. An agent responded later by phone to arrange for a new location pickup because the truck was in fact not on location. No biggy still in the same town. I ask d the agent if the truck was physically at the new location and was verbally assured it was. After the new arrangement I received a second call stating the same thing had happened. The second location did not have a truck available. I had no choice but to make a third arrangement at the Valporaiso location which they were great and everything worked out but I had to to payout more for mileage because of the distant location. Sorry again if this affects the private location. You were great. They corporate app sucks for truthful availability.
JACOB S