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Jesica C
Wilson Towing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Buren, AR 72956
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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I did a drop off after hours. The lot was well kept and organized. The whole process was easy and painless.
Morgan EWORST experience I've ever had dealing with ANY company!! I would never refer ANYONE to this location! I rented a truck to move just across town. Pickup was fine other than the cab of the truck not being very clean. The truck itself ran well, so I guess I'll give them that much. I used less miles than I anticipated, and returned the truck early so I expected a little bit of a refund. Not much, but something. When I dropped the truck off (I had it reserved until the next day) no one came out to process a return of the truck. I've never had that happen before. I have always had someone come look at the truck and give me a green light that I'm good to go. Instead, I returned the keys inside to the manager I'm guessing who seemed to care less that I was returning a truck. Then I get a noticed in my email that I OWED THEM MONEY!?!? NO!! I put gas in so it was at half a tank just like when I picked it up. I disputed the additional charge, and was contacted by another UHAUL manager in Fort Smith. We hashed it all out and came to the agreement that I would be CREDITED $22 and some change. Never got the credit. Instead I received multiple notifications that an attempt was made to charge my card. $37, $23, $17. I can login and look at my past reservation with and it shows PAID and COMPLETE. Yet, here they are STILL trying to charge me for something I DON'T OWE!! I used a specific card that I don't keep money on except for when making these types of transactions. THIS TYPE OF FRAUD IS WHY!! It was bad enough I never got my credit that I was promised, but to have my card on file with these fraudsters is even worse! I WILL NEVER be doing business with UHAUL again if they can't keep they're subcontractors in line!
Danielle MHe was late to open, had a line at that point was an hour after my appointment time before I was able to leave. He wore a t-shirt that said "coordinator of the whole shit show". Not appropriate but true. I reserved 2 furniture movers and only had one.
JAMES Sall good
EDILBERTO M