The van that I got wasn’t clean at all inside and out side But when I returned the van he charged me 150 dollars Not happy at all I need my 150$ back
Hamidollah M
Cronin Glass
(U-Haul Neighborhood Dealer)
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- 4.0 Average Customer Rating
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The whole experience at this location was less than ideal. The man that runs this location isn’t the friendliest but keep in mind. It was early on a Sunday morning, but besides that the real thing that makes me upset was there was no fuel in the U-Haul and the wiper blades were missing and when we told him about this, his response was to call roadside assistance if we needed anything. It would’ve been nice to start with a road safe car.
James TThe sales person was nice during pickup and accommodating with changes. The vehicle could use some maintenance or some grease on the breaks. My only qualm was that upon pickup the vehicle was listed as 1/4 tank during the paperwork but was below 1/4 tank which was a bit of an inconvenience to start your journey that way on a time crunch. I am just used to vehicles being fully gassed up and it's required to continue to gas up accordingly. I only said no to recommending to a friend because U-Haul advised us this location was closing next day and that was the reason we couldn't have a full two day rental.
PAIGE SI am disappointed with the truck in general. i had a problem with the right front tire. It was at 50 psi going through the BC mountains. The recommended pressure is 80 psi. There was no TPMS light to help me know that. This is dangerous going through the mountains. I topped up the pressure and the next day the pressure had dropped to 58 psi. The next problem i had was difficulty starting the vehicle after i had been driving for hours and had to put gas in. The problem only happened when the vehicle was hot. I kept the vehicle running while putting in gas for fear that it would not restart. Once the vehicle cooled down overnight it was okay. There was a high speed braking vibration very noticeable braking through the mountains. I returned the vehicle early and would expect that some compensation would be awarded given the situation and the early return of the vehicle. My number should you decide to call me is 647-401-4256. Nino Battaglia
nino bThe gentleman running the rental was very unpleasant. He overcharged me by $4600 for my driven 48 km. I've posted a very thorough review of my experience on Google maps with a one-star. Uhaul customer service was very kind and was able to help me get my refund back within a week but I was stressed about money that whole week.
Nyan L