I showed up on time, but the guy wasn’t even at the store. He showed up 30 minutes later with a bag of food, claiming he had “an issue.” Clearly, he just went out for lunch and left me waiting. When I finally got the truck, it was disgusting—completely full of trash and reeking of rotten food. The back smelled putrid, with sticky stains all over. Absolutely unacceptable. If you can avoid this place, do it!
Alvaro S
Jood Halal Meats And Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5T1X8
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Customer Reviews
- 3.0 Average Customer Rating
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Like completely close that shameful location, it's ridiculous. If I didn't use Uhaul in the past and had great experience, I would think that you guys are some shady and completely careless organization.
Danylo KI would say that the truck is fairly clean. One issue for me is the side mirror on the right passenger side which was too flimsy that I had to tape it. It needs a special allen tool to tighten it because I tried all my allen keys and none of them worked. Should be inspected thoroughly before letting customers use the truck. Overall, I had a smooth and easy experience aside from the side mirror glitch. I would personally avail of their services again in the future if needed.
BALTHAZAR BI received the vehicle with the front two tires having low air pressure notifications on the dash. I also had booked a dolly and 6 blankets a month in advance and when I arrived they said they didn’t have them. In addition when using the app to confirm photos at the end, I had two that were at the incorrect angle. And it made me retake all of the photos not just the ones that were at the incorrect angle which after a stressful day of moving was not fun because I was on street parking and had to deal with moving cars around me.
Julia WIt was easy and efficient🙏🏻
mari m