Friendly, professional and knowledgeable staff.DEE M.
Moving Truck Rental in Vancouver, BC at U-Haul Moving & Storage at SE Marine Dr
Vancouver, BC V5X2V4
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Vancouver, BC V5X2V4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I put too much gasoline on the truck and didn't get a credit for the difference. In this type of case would be fair to get a credit against a future rental.Tabare D.
The guy that checked us back in was greatTerry H.
U-Haul self pick up system is terrible. Unable to locate location (I was not blocking Geo tracking or VPN). Second option to scan barcode for location is unclear (where is the damn barcode at the branches?! Ended up going inside to pick up my vehicle.TONY C.
Very good service and professional staff. Only small issue was cigarette ash in the ashtray of our vehicle. Other than that everything was great.Andrew J.
It was a very streamlined process.. I reserved online first time as well... good impressionROBIN J.
Tried to use mobile pick-up, it took 3 days to finally sort out my order online which I finally had to just call in and do it over the phone. Despite all this, the van I reserved wasn't there. I was told the nearest open uhaul store was marine drive, so I had to drive to marine drive to pick up a vehicle (20min in the opposite direction of where I needed to go). It was only by the grace of the people selling me the furniture, I was able to extend the pick-up window and still get my furniture (the whole point of renting the van in the first place). I also had a friend drive in from New Westminster solely for the purpose of helping me move. U-Haul employees were pleasant, but at no point was there any gesture of good faith or acknowledgment of the incredible inconvenience and unnecessary stress this circumstance elicited. My move was 2 hours longer than it needed to be, by fault of a U-Haul error.WARREN O.
I can suggest no improvements--my experience was excellent. I have rented from U-Haul "neighbourhood dealers" in the past and have dealt with bad attitudes, poor customer service and fraudulent overcharging on gas. This location at SW Marine in Vancouver is always friendly, helpful and efficient. Haven't experienced a negative issue of any kind. Plus they always have lots of inventory from which to select the right vehicle for the job. Save yourself a headache and rent here.SARALEE G.
The truck was not washed but it did the job just fine and the staff were very good! It just made the inspection difficult. Overall I'm very satisfiedMICHELE M.
I was VERY frustrated that extra charges were not CLEARLY communicated! The price was advertised at $40 and I ended up spending $230 after fuel and â€œextraâ€ mileage (despite having not been told about extra charges due to mileage overages). BRUTAL!Lisa G.
Train front desk people to have customer service attitude.Zakeri T.
My drop off location had an employee text me 40 mins before my drop off time that they wouldn't accept my truck there so I was forced to take it to another location at which I was also charged for the extra mileage. Very poor experienceCharliemaine M.
Filthy, no gas, very poor customer service.MIRANDA S.
The truck had a broken rear door and the interior had cigarette ash in every cup holder and crevice.Joshua L.
My fuel gauge was reported incorrectly at the start of the rental. I had to line up twice at this extremely busy location; once to get the rental, and once more to sort out the fuel gauge discrepancy. Not a good start to what is already a stressful moving day.Jeff Y.
Very friendly and helpful front desk staffERFAN V.
Our agents were great. The truck was as expected, and the self check-out was simple and straightforward. We were double charged for a dolly, but the team at this location recognized this issue and rectified it right away. Will continue to shop here for all my storage and moving needs, and recommend them to my friends.RIMON D.
Give a drop off location convenient to the client.JAMES P.
Nothing, everything was simple and efficient.KEVIN D.
Staff at the trailer pickup station doesn't seem to be very well trained. Staff kept complaining about signal line not working and I end up have to connect up the trailer myself. Eventually it's the staff didn't connect the adapter firm enough causing bad connection. A firm insert fix the problem instantly. Equipment return station is another problematic area. The area is on a small slope which make disconnecting the trailer very challenging. Need to run around to find rock as wheel stop to make it possible to disconnect trailer. Proper wheel stops should be provided.Hok Yuen L.
Front desk gal is very friendly and so is the receiving guy. All three of my experiences were with the same people and they are fantastic reps!Keith B.
Bed of the trailer was quite dirty so would have been nice if it had been swept or vacuumed ahead of rental. Only other negative feedback was the location was very busy at pickup so was in line for a while and due to all the trucks idling in front I had to leave the facility and take a long detour to get from the main office to the equipment pickup out back. I thought the mobile online equipment return worked very well!William T.
Please clean the seatbelts and wipe the interior of the truck. The seatbelts were dangling on the floor and the interior was somewhat dusty.Yadvinder S.
It was a little confusing as there is no signage for â€œpick upâ€ only return. But other than that, aside for the unfortunate road construction, everything was very easy!Enid D.