I have been using U-Haul at ubc over the years and never had any issues. Great customer service
Giordy R
Dollar n Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6T2H9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nice experience and smooth process. Great!
Xiaoyan Qalways provides the best service
Michael BExcellent
Charanjit SOverall, the rental experience would have been improved if the vehicle had been dispatched with a more reasonable fuel level. The truck I received appeared to have a very low fuel level, close to empty, which made it difficult to accurately estimate how much fuel needed to be replaced before return and increased the likelihood of accidental overfilling. I was not advised of the fuel level in advance and was directed to pick up the truck myself a block away from the rental counter. After noticing the low fuel level, I immediately contacted Ali, the branch manager at Dollar n Plus (5721 Dalhousie Rd, Vancouver), to raise the issue, but I did not receive a response at the time. For future customers, I would recommend ensuring that vehicles are dispatched with a clearer and more practical fuel level, that fuel levels are verified and communicated at pickup, and that customer concerns raised at the start of a rental receive a timely response. These small improvements would help avoid confusion and reduce the risk of disputes regarding fuel charges or reimbursements.
Mehran S