Nice experience and smooth process. Great!
Xiaoyan Q
Dollar n Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6T2H9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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always provides the best service
Michael BExcellent
Charanjit SOverall, the rental experience would have been improved if the vehicle had been dispatched with a more reasonable fuel level. The truck I received appeared to have a very low fuel level, close to empty, which made it difficult to accurately estimate how much fuel needed to be replaced before return and increased the likelihood of accidental overfilling. I was not advised of the fuel level in advance and was directed to pick up the truck myself a block away from the rental counter. After noticing the low fuel level, I immediately contacted Ali, the branch manager at Dollar n Plus (5721 Dalhousie Rd, Vancouver), to raise the issue, but I did not receive a response at the time. For future customers, I would recommend ensuring that vehicles are dispatched with a clearer and more practical fuel level, that fuel levels are verified and communicated at pickup, and that customer concerns raised at the start of a rental receive a timely response. These small improvements would help avoid confusion and reduce the risk of disputes regarding fuel charges or reimbursements.
Mehran SThe service Al provided was top notch. He was friendly and very efficient and didnt mind that I arrived a bit early to pick up my rental van. He quickly got everything together and I was on my way. I have had a bad experience with UHaul Victoria a few years ago and stopped using them. After this experience, I will definitely start using them again.
Amy J