The location itself was great, no issues and very straightforward. However, I was quite unimpressed that Uhaul changed the location of my booking. I had to drive an extra 30km to pick up and drop off the car, and I did not realize this until the day of. As the vehicle is paid by km, I would have appreciated if there was some grace given for these extra km's which I only had to add because Uhaul allowed me to book somewhere that actually had no availability. I phoned Uhaul to discuss and the customer service person was quite unhelpful and unfriendly.
Emma E
Dollar n Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V6T2H9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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"I was very disappointed. I had reserved a 20-foot truck, but the day before the move they contacted me saying it would be changed to a 15-foot. I also ordered a dolly, but when I arrived, they said they didn’t have one and removed it from my order. As a result, the move was much harder, and I had to make several extra trips in my car for what should have been a one-hour job."
kwangjung KAlways a great experience interacting with Al! Used this location multiple times, and continue coming back!
Pawandeep DAl is a great businessman to deal with. Always have a good experience with him.
Mish MIt was hard to take pictures of the truck before driving away due to dark location. Would be useful to know that we need to provide the lock to secure the contents. Al the proprietor was very helpful.
Stewart S