I picked up the truck after-hours using the UHAUL app. However, the App did not work and I needed to call for remote assistance. The process of renting remotely was time consuming and unnecessarily complicated. For example, why do you require calling a "reference" when that is not something that happens if renting from the store agent? And having to take multiple pictures of truck for the return is also extraneous. Overall, I will not use the remote rental feature again.
Jim G
Mid Carolina Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vass, NC 28394
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Customer Reviews
- 4.0 Average Customer Rating
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Didn’t realize I needed to take picture of odometer and gas guage before I handed key in. Perhaps the owner of the pick up location should explain all of that before hand.
Mark ZIce Cream for the kids was just over the top !!! Love this place !!!!!
William HThe entrance to the facility is extremely difficult to get into and has no space at all to turn the trucks and the road leading to the facility isn't wide enough to turn around on either.
Brooke WTerrible experience with the mobile drop off via the app. Multiple failed attempts due to technical errors before final success.
Anthony M